Processing Time:
Orders will be processed within 1-3 business days.
Orders will be processed within 1-3 business days.
Shipping Methods:
Standard shipping typically takes 5-7 business days.
Express shipping typically takes 2-3 business days.
Shipping Costs:
Shipping costs are calculated at checkout based on the chosen shipping method and destination.
We provide Free standard shipping for orders for Rs. 5000/-
Zephyr Warehousing Address:
Studio 103, 17-C, street 5, Badar Commercial, phase V, Dha, Karachi
Exchange and Return Policy:
We accept exchanges and returns within 15 days of the delivery date.
Items must be unused, unworn, and in their original packaging.
To initiate an exchange or return, please contact our customer service team.
Return Process:
Contact customer service for a return authorization.
Pack the items securely and include the packing slip.
Ship the return package to the provided address.
You can request a return within 15 days.
The refund amount will be received within 5–7 days.
Exchange Process:
Contact customer service to request an exchange.
Pack the items securely and include the packing slip.
Ship the exchange items to the provided address.
You can request an exchange within 15 days.
For exchanges, please email us or DM us.
Once received, we will process the exchange and ship the new items within 15 days.
Refund Information:
Once received, we will process your refund amount within 5-7 business days.
Refunds will be issued to the original payment method.Shipping costs are non-refundable.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately for assistance.
Cancellations:
Cancellations can be made within 24 hours of placing the order. Contact customer service for assistance.